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Susan Edgman-Levitan, PA

Executive Director

Stoeckle Center for Primary
Care Innovation

Massachusetts General Hospital

Susan Edgman-Levitan, PA, Executive Director of the John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital and lecturer on medicine at Harvard Medical School, has been deeply involved in understanding patient experience and implementing patient-centered care throughout her career.  Susan was a founding president of the Picker Institute and an editor of the patient-centered care research book, “Through the Patient’s Eyes”, and continues to advocate for a better understanding of the patient experience in healthcare as the co-principal investigator on the Yale/Harvard Consumer Assessment of Healthcare Providers and Systems (CAHPS) study.

Ms. Edgman-Levitan also serves on several boards and advisory committees, including the Primary Care Collaborative, the AHRQ National Advisory Council, and the ABIM Foundation.  Susan is a founding member of the MA Primary Care Alliance for Patients, a statewide collation working with the Massachusetts state legislature to fund enhanced payments for primary care services.

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